Company Refund Policy
At HELLENIC SOCIETY OF PEDIATRIC HEMATOLOGY ONCOLOGY we are committed to resolving any concerns fairly and promptly.
Attendees may request a refund within 7 days prior to the event if they change their opinion about attending the event.
Eligibility for Refunds
Refunds may be granted in the following circumstances:
- The attendee changed their mind about attending the event.
Non-Refundable Items
Refunds will generally not be issued for:
- Requests submitted 7 days prior to the event and later.
- Refund requests submitted after the stated refund period.
Refund Request Process
Customers must submit refund requests by contacting us at:
Email:
info@btgmeeting.eu
contact@eepao.gr
Business Address:
Leivadias 8, Goudi, Athens, PO 11527
The request should include the customer’s name, transaction details, and a description of the issue.
Refund Processing
Once a refund request is received and reviewed, we will notify the attendee of the outcome.
Approved refunds will be issued to the original payment method used for the purchase.
Refunds are typically processed within 15 – 20 business days, depending on the payment provider’s processing times.
Dispute Resolution
We encourage customers to contact us directly by e-mail, before opening a dispute so that we can work together to resolve any issues quickly and professionally.
This refund policy is publicly available to all customers and applies to all transactions processed through our website and PayPal payment services.
Authorized by:
HELLENIC SOCIETY OF PEDIATRIC HEMATOLOGY ONCOLOGY
https://btgmeeting.eu/
https://eepao.gr/en/
01/03/2026